SD Accelerate Privacy Policy

What this service is

SD Accelerate is a social media management platform operated by Social Drive Media. It schedules and publishes content to social media accounts that our agency manages on behalf of its clients, collects engagement metrics for those posts, and provides clients a review portal for upcoming content.

Information we collect

• Social account credentials: when an agency member connects a social media account via that platform's official authorization flow, we receive access tokens. We never see or store account passwords. Tokens are encrypted at rest (AES-256-GCM) and used solely to publish content and read engagement metrics for posts we published.
• Content: post text, images and video uploaded for publishing, stored until deleted by the agency.
• Engagement metrics: aggregate counts (impressions, likes, comments, shares) for posts published through the service, retained for reporting.
• Agency user accounts: name, email, and authentication data for agency staff. Client reviewers access their portal by link and are asked only for an optional display name on feedback.

What we do not do

• We do not sell personal information to anyone.
• We do not use platform data for advertising, profiling, or AI training.
• We do not read private messages, followers lists, or any account data beyond what is needed to publish and measure the posts we published.

Platform data

Data received from Meta (Facebook and Instagram), LinkedIn, TikTok, Google (YouTube and Google Business Profile), Pinterest, and X is used only to provide the publishing and reporting features described above, in accordance with each platform's developer policies.

SD Accelerate's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Disconnecting and data deletion

Agencies can disconnect any social account at any time from the Connections page, which revokes our access and deletes the stored tokens for that account. To request deletion of all data associated with a social account or client workspace — including content, media, and metrics — email matt@socialdrivemedia.com and we will complete the deletion within 30 days. You can also remove the app's access directly in your social platform's security settings, which immediately invalidates our tokens.

Storage and processors

Data is stored with Supabase (database, US region) and Cloudflare R2 (media storage), and the application runs on Railway. Alert emails are delivered via Resend. Each processes data solely on our instructions.

Contact

Social Drive Media · matt@socialdrivemedia.com